Refund policy
Refund Policy
Refund Policy
At Cherished Bloom, we want you to be happy with your purchase. If you are not completely satisfied with your order, please review our return and refund policy below.
Returns
We accept return requests within 30 days of delivery.
To be eligible for a return, your item must:
- Be unused and in the same condition in which you received it.
- Be returned in its original packaging.
- Include proof of purchase or your order number.
To request a return, please contact us at:
Email: foils-pommel-76@icloud.com
Please do not return any item without contacting us first.
Damaged or Incorrect Items
Please inspect your order when it arrives.
If your item is damaged, defective, or incorrect, contact us as soon as possible and provide:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
We will review the issue and provide an appropriate solution.
Non-Returnable Items
Certain items may not be eligible for return, including:
- Personalized or customized products
- Gift cards
- Items marked as final sale
- Items damaged after delivery due to misuse
If you are unsure whether your item qualifies for a return, please contact us before sending it back.
Refunds
Once we receive and inspect your approved return, we will notify you whether the refund has been approved.
If approved, the refund will be issued to your original payment method.
Please note that your bank or payment provider may require additional time to process and post the refund.
Shipping Costs
Original shipping fees are generally non-refundable unless the item arrived damaged, defective, or incorrect.
Customers may be responsible for return shipping costs unless the return is due to an error on our part.
Contact
For questions regarding returns or refunds, contact:
Cherished Bloom
Website: cherishedbloom.store
Email: foils-pommel-76@icloud.com
Phone: +1 360-416-5315